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ASTROTARA · POLICIES & INFORMATION

Refunds & Cancellations

Last updated: 6 November 2026 · Published in English

1. How it works

You see a free preview before you pay. Once you pay, the full reading is delivered instantly as a digital product, so we do not refund a reading that unlocked and works. Please look at the preview and the price before you buy.

2. Cancellations

  • Every purchase is a one-time payment. There is no subscription and nothing renews, so there is nothing to cancel later.
  • Before you pay, you can stop at any time. Nothing is charged until you complete the payment.
  • After you pay, the report is delivered at once, so an order cannot be cancelled. If something went wrong, see the refund cases below.
  • If money left your account but the payment failed, your bank or the payment provider returns it automatically, usually within 5 to 7 working days. If it does not come back, write to us.

3. When we will refund you in full

  • Your payment succeeded but the reading did not unlock and we could not fix it within 24 hours.
  • You were charged twice for the same reading.
  • The reading you paid for is empty or clearly incomplete.

4. When we cannot refund

  • You changed your mind after the reading unlocked.
  • The reading did not match your expectations or your own experience. Readings are for guidance and entertainment, not predictions.
  • You entered wrong details. We are happy to prepare a corrected reading at a discount; just ask.

5. How to ask

Email ayushshrivastavayt@gmail.com or call +91 9117053166 within 7 days of payment with the mobile number you paid with, the date and time of payment, and a short description of the problem.

We resolve every request within 4 business days. Approved refunds go back to the original payment method, usually within 5 to 7 working days (your bank may take longer).

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